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customer service
 
Communications
 
cost savings

 


Superior Communications

As an industry leader with more than 150 years cumulative experience in the HVAC industry, Alpine Mechanical Services' communication capabilities with our customers are a rare exception in the industry.

At Alpine Mechanical Services, we use automated email notifications. These automatically generated e-mails are sent each time a work order changes status in our system. These e-mails notify you when service calls are received or dispatched, when technicians arrive, and what was done once work is completed.

Customers enjoy value-added communication benefits, including:

• Information delivered via email or placed in your 3rd party CMMS system

• Customized reports based on your requirements

• Effective communication – no surprises or wasted phone calls

• Real-time dispatch and arrival information about your retail or commercial business

• Real-time parts ordering and status information that keeps you informed of your operation's status so you can communicate effectively with store or property managers

 

 
 
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